Digital Accessibility Statement for getcreative.suffolkcommunitylibraries.co.uk
Suffolk Community Libraries is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
Measures to support accessibility
Suffolk Community Libraries takes the following measures to ensure accessibility of getcreative.suffolkcommunitylibraries.co.uk:
Include accessibility as part of our mission statement.
Include accessibility throughout our internal policies.
Provide continual accessibility training for our staff.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. getcreative.suffolkcommunitylibraries.co.uk is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Additional accessibility considerations
getcreative.suffolkcommunitylibraries.co.uk offers a drop-down translation function with over 100 languages available, to ensure that visitors who do not speak English as their first language are able to view and interact with the digital content presented on the website.
getcreative.suffolkcommunitylibraries.co.uk also offers a zoom function which enables visitors to increase or decrease the page size depending on their needs.
Feedback
We welcome your feedback on the accessibility of getcreative.suffolkcommunitylibraries.co.uk. Please let us know if you encounter accessibility barriers on getcreative.suffolkcommunitylibraries.co.uk:
Phone: 0345 60 630 60
E-mail: library.help@suffolk.gov.uk
Postal address: Ipswich County Library, Ipswich, IP1 3DE
We try to respond to feedback within five business days.
Technical specifications
Accessibility of suffolkcommunitylibraries.co.uk relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
HTML
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and alternatives
Despite our best efforts to ensure accessibility of suffolklibraries.co.uk, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for suffolkcommunitylibraries.co.uk:
Missing field and landmark labels: Some fields and landmark elements do not have appropriate labels to identify their function. We continually review the accessibility of getcreative.suffolkcommunitylibraries.co.uk and are working to assign appropriate labels and roles to all functions of the website. Please report any major issues to library.help@suffolk.gov.uk.
Assessment approach
Suffolk Community Libraries assessed the accessibility of getcreative.suffolkcommunitylibraries.co.uk by the following approaches:
Self-evaluation using a WCAG compliance automated checker
Formal complaints
All complaints will be dealt with as per the complaints policy.
This statement was created on 2 September 2025 using the W3C Accessibility Statement Generator Tool.